罗克韦尔自动化

Key Responsibility:

1. Provide technical troubleshooting support for Rockwell automation products (PLC/HMI/Drive etc) to Rockwell customers, field support engineers, distributors, and systems integrators through call services.
2. Investigate and verify product problems. Document the problem via the SAP Service Ticket system; and work with other appropriate Rockwell technical departments to resolve the problem.
3. Contribute to knowledge data base by documenting problems, work-arounds, solutions and common "how to's".
4. Maintain personal knowledge of Rockwell products and technologies by attending internal and external training classes and reading relevant technical documentation.

Minimum Qualification:

1. Bachelor degree in automation, electrical engineering or related discipline.
2. A minimum of two years of related automation product or project work experience.
3. Strong communication capability.
4. Good English speaking capabilities.
5. CET6(Toeic 400 plus)is preferred.